What is your return policy?
We offer a 60-day no questions asked Happy Heart Return Policy. Just send us an e-mail at support@weheartnutrition.com, and we will make it right.
How quickly will my order ship?
Our warehouse is open Monday through Friday (excluding major holidays), and orders typically ship within one business day. Orders placed over the weekend or on holidays will be processed once our warehouse reopens.
How will I know when my order has shipped?
Once your order ships, you’ll receive a shipping confirmation email with tracking information so you can follow your package along the way.
Do you offer free shipping?
Yes! We offer free shipping on U.S. orders over $50 after all discounts are applied.
What's the best way to contact We Heart Nutrition?
Email is the best way to reach us. Our team is available during our regular Monday-Friday business days, and we'll get back to you as soon as possible. When contacting us about an order, including your order number helps us assist you more quickly. Because we are a small family based business, we cannot monitor a phone line but we promise to get back to your quickly over e-mail.
What should I do if there is a problem with my order?
Please reach out to us at support@weheartnutrition.com with your order number & a description of the issue. Our team will be happy to help with damaged products, missing items, incorrect orders or other order-related concerns.
Are We Heart Nutrition supplements third-party tested?
Yes. Every single batch of our products is third-party tested to help verify quality, purity & that they meet our rigorous standards. We believe you should be able to trust what's inside the supplements you take every day.
Where are your supplements manufactured?
Our supplements are manufactured in Utah in an NSF & cGMP-compliant facility. We carefully select our manufacturing partners & ingredient suppliers with quality, consistency & transparency in mind.
How do you choose the ingredients in your supplements?
We prioritize premium, well-researched ingredients & forms that are selected with absorption, efficacy & tolerability in mind. When available, we also use clinically studied branded ingredients with established specifications rather than simply choosing the least expensive form of a nutrient.
What does third-party testing mean?
Third-party testing means testing is performed independently rather than relying solely on the manufacturer. It's an additional layer of quality assurance that helps us verify the purity & quality of our products.
What is the Clean Label Project Purity Award?
The Clean Label Project Purity Award is a third-party certification recognizing products that meet stringent standards for purity. Products are independently tested for substances that consumers may want to avoid, including heavy metals, pesticide residues & other environmental contaminants.
Have all We Heart Nutrition products received the Clean Label Project Purity Award?
Yes. All of our current products have earned the Clean Label Project Purity Award, something we're incredibly proud of because it provides another independent layer of verification behind the quality of our products.
How does We Heart Nutrition give back?
We donate 10% of every purchase to life-affirming pregnancy resource centers that support women, babies & families. Giving back isn't an occasional campaign for us, it's built directly into every purchase.
How much of my purchase is donated?
10% of every purchase is donated to pregnancy resource centers. When you shop with We Heart Nutrition, your purchase directly helps us continue supporting organizations serving moms & babies in their communities.
What organizations do you support?
We partner with pregnancy resource centers that provide practical care & resources to women and families facing unexpected or challenging pregnancies. Monthly we highlight our Center of the Month so our community can see the impact their purchases are helping make possible.
Why does We Heart Nutrition support pregnancy resource centers?
Our mission has always been bigger than supplements. We believe in supporting the health of women while also coming alongside moms & babies who need practical help. That's why giving 10% of every purchase to pregnancy resource centers is a foundational part of We Heart Nutrition.
